To scale a business, entrepreneurs need to shift their perspectives. You have to take the things that you know are working and start replicating them and getting other people to do it. From there, an entrepreneur should analyze three things:
Before scaling, an entrepreneur should take a close look at how they’re training their employees. Create a company culture in which people can both fail and succeed without fear of losing their jobs. It’s all about creating a culture where people feel safe to try new things and fail. The way that we do that is by making sure that we have clear expectations for what success looks like, and what failure looks like.
When training employees, give them tools so they can teach themselves. That way, you don’t have to babysit them every step of the way.
How you communicate with your employees is also important when scaling your business. I recommend speaking with and listening to your employees regularly so that they can express issues that need to be resolved and offer suggestions on how to improve business processes. If there is no communication, you are literally running your business in the dark.
Your employees should be motivated with a fair market salary and be given the training and tools necessary to get the job done. Recognize their achievements and give praise to them when they perform well. If your employees are happy and motivated, they will move mountains for you.
It’s not about how I become successful — it’s how does your team become successful. If you can get your team to be successful, then you’ll be successful.